The Online Grievance Management System of our college is a dedicated platform designed to empower students, faculty, and staff by providing a transparent and efficient way to voice concerns and seek resolution. Our goal is to foster a safe, respectful, and supportive environment where every grievance is heard and addressed in a timely and confidential manner.
This system ensures easy submission, tracking, and management of complaints related to academic, administrative, and personal matters. By leveraging technology, we aim to improve accountability, streamline communication, and strengthen trust within our college community.
We are committed to continuous improvement and fairness in addressing every concern that arises, ensuring a positive and inclusive campus experience for all.
The Online Grievance Management System (OGMS) at FOAP-Aktu has been developed to ensure a transparent, responsive, and efficient platform for addressing the concerns and grievances of students, faculty, and staff. Rooted in the principles of fairness and accountability, the system provides a structured mechanism for submitting, tracking, and resolving complaints related to academic, administrative, infrastructural, or personal matters.
Our mission is to create a secure and accessible digital environment where every member of the college community feels empowered to raise their concerns without fear of prejudice or delay. The OGMS facilitates real-time communication between the complainant and the concerned department, reducing bureaucratic delays and promoting quicker resolution through a user-friendly interface.